Payment and Delivery

PAYMENT INFORMATION

Checkout

You can order goods and services directly on our website www.ecosofts.lv by adding the desired goods to the cart.
You can also order goods by sending us an e-mail info@ecosofts.lv or by contacting us by phone +37123550935.

Payment

SIA CENTAVR offers the opportunity to pay for the ordered goods and services by bank transfer on a pre-prepared invoice.

Terms of payment

Make a payment for the order, after making sure that the desired product has been ordered.
Payment for the order must be made only after receiving the advance invoice to the e-mail address you specified, indicating the advance account number for the purpose of payment.
Goods or services are considered paid upon receipt of the full amount of the invoice to the bank account.
- If the payer is not the person fulfilling the order, the name, surname and advance account number of the person placing the order must be indicated in the purpose of payment.

DELIVERY INFORMATION

Delivery and acceptance of goods

SIA CENTAVR provides the following ways to receive an order:

With delivery to the most convenient Omniva parcel machine. You will find the most convenient Omniva parcel machine here: https://www.omniva.lv/privats/adreses. During holidays and pandemics, parcels may be delayed due to parcel movement. (Delivery time 2-3 working days after receiving payment)
By courier to the address specified by you. (Delivery time 2-3 working days after receiving payment)
Delivery using Latvijas Pasts and Express Pasts services.
Delivery of parcels and pallets via Venipak.
By prior arrangement, other ways of ordering and receiving goods are also possible.
The shipping cost is not included in the price of the product.
For orders outside the Baltic States, the cost of delivery will be indicated after placing the order.
When filling in delivery addresses, please indicate the full address – postal code, country, county, district, city, street name, house number.

How much does it cost to ship orders from an online store?

The cost depends on the size of the goods, the place of delivery, and the type of delivery. The cost is from 2.5 euros.

How long does delivery take?

The delivery time depends on the availability of the goods in the warehouse, the dimensions of the goods, the place of delivery and the type of delivery. Usually delivery time is 2 days.

What exactly happens to the order?

Our sales manager will process your order and contact you shortly.

What should I do if I receive a defective or incorrect item?

Upon receipt of the goods, it is necessary to check whether the goods are not damaged. If you find any damage, inform the transport company about it, and also send all the information with photos to us by e-mail: info@ecosofts.lv
If you have received the wrong product, please contact us by e-mail: info@ecosofts.lv or by phone +37123550935.

What if I didn't receive an invoice for my order?

We strive to process all orders we receive as quickly as possible, but if for any reason you do not receive your invoice within 24 hours, please contact us again by phone or email.